TERMS OF SERVICE

Mission Access Agreement

By booking and participating in our escape room experiences, you agree to the following terms:

  • You must arrive 15 minutes before your scheduled mission time
  • Late arrivals may result in shortened gameplay or cancellation without refund
  • All participants must sign a standard liability waiver before entry
  • Minimum age requirement: 12 years (under 16 must be accompanied by an adult)

Booking & Cancellation Protocols

Our advanced booking system requires adherence to the following protocols:

  • Full payment is required at time of booking
  • Free rescheduling with 48+ hours notice
  • Cancellations with 48+ hours notice: 75% refund
  • Cancellations with less than 48 hours notice: no refund
  • We reserve the right to cancel or reschedule for operational reasons with full refund

Behavioral Directives

For optimal mission success and facility preservation:

  • No photography or recording devices permitted inside mission areas
  • No food or drinks allowed in escape rooms
  • No substance use prior to or during missions
  • Intentional damage to mission facilities will result in financial liability
  • We reserve the right to terminate missions for unsafe behavior without refund

Intellectual Property Guidelines

Our mission designs are protected by the following protocols:

  • All room designs, puzzles, and narratives are proprietary
  • Public sharing of specific mission solutions is prohibited
  • Commercial reproduction of our concepts without authorization is forbidden
  • We retain rights to use mission photos featuring participants for promotional purposes

Communication Protocol

For inquiries about these terms or to report directive violations: